frequently asked questions

Absolutely. Our AI scribe adheres to HIPAA and HITECH standards to ensure security and confidentiality. It does not contribute to training a main AI model and meticulously removes any personally identifiable information from transcripts to maintain patient privacy.

Yes. We value mental healthcare security and will furnish a Business Associate Agreement for your HIPAA/HITECH manual and records.

Note-taking applications are picking up the conversation data points and putting them into a written rough transcript.

In our application, NO recordings are stored at rest.

This means all verbal inputs are de-identified, filtered, and immediately deleted after transit, ensuring no retention of sensitive data.

Yes! We work best when you run your telehealth on a platform outside of your shared browser—like through Zoom or Doxy. However, if your EHR requires the telehealth to run on the same browser, we have a setting inside the PMHScribe dashboard to share the microphones. This feature works on Chrome, Firefox, and Edge browsers. 

Currently, PMHScribe requires the conversation to be spoken out loud to create the transcriptions. Therefore, we do not yet support the use of a provider wearing headsets.

Yes, our system is versatile. It can be utilized as a rapid dictation tool without the need for ambient scribe features. This model does not require extensive training or multiple clicks, making it user-friendly and efficient for different needs.

Our system is tailored specifically for psychiatric charting, which has different requirements compared to SOAP note medical charting. Charting in psychiatry, guided by the American Psychiatric Association's guidelines and closely scrutinized by insurance auditors, is more nuanced compared to the standard medical SOAP notes used in general healthcare.

Yes, we also offer specialized features for psychotherapy notes, catering to the unique needs of counselors, therapists, and other mental health professionals. This focus on mental health documentation sets us apart in the field. $79/month for counselors.

Our AI scribe is exceptional because it was designed by a psychiatric mental health nurse practitioner with a 30-year experience in healthcare leadership. This background includes a robust history in managing psychiatry group practices and a track record of excellence in compliance with insurance company audits, thanks to our resilient documentation templates.

Our platform offers customized medication education tailored for patients with anxiety and reads empathetically while ensuring clarity on complex topics like boxed warnings and off-label uses.

Additionally, our system includes bespoke practice management features to streamline the administrative side of mental health care.

Psychiatrists and other Psychiatric clinicians are $99/month

Counselors, Therapists, Mental Health clinicians are $79/month

No, we are month to month. We also offer a free trial when you click Get Started.

Yes. Contact us for custom pricing for group practices over three providers and enterprise pricing for over fifty providers.

No. AI is designed to support and enhance your role, not replace it. It allows you to focus more on your patient by reducing the time spent on administrative tasks. You might find that you require fewer administrative assistant hours, but your expertise and personal touch as a clinician remain irreplaceable.

Absolutely! Our software operates much like traditional dictation services that have been in use for decades. Your provider still reads the note to ensure its accuracy before putting it in your chart. This service ensures a swift turnaround for letters essential for your work or studies, referrals, and treatment orders. Freeing up your provider from the keyboard allows them to focus on you directly, enhancing your quality of care.

Upcoming Feature:

Our development roadmap prioritizes a patient-entered data application, empowering you to actively participate in creating your own notes. Stay tuned for updates!

Like most software, we work best on Chrome. We also work on Firefox and Edge. While PMHScribe can run on Safari, if another application runs a microphone, Safari will not allow the sharing of the microphone as the other browsers do.

Do you want more time for your patients and for yourself?

Then Sign Up For PMHScribe Today