At PMHScribe, we know that privacy, confidentiality, and trust are the foundation of mental healthcare. As a transcription and documentation tool built specifically for psychiatrists, therapists, and mental health professionals, our platform is designed to protect sensitive health information while streamlining your documentation workflow.

If you’re evaluating digital tools for your practice and wondering how PMHScribe handles security and compliance, this blog post breaks it all down.


📜 Built for HIPAA Compliance

PMHScribe is designed to support full compliance with the Health Insurance Portability and Accountability Act (HIPAA). As a Business Associate to mental health providers, we follow all applicable Privacy and Security Rule requirements to protect Protected Health Information (PHI).

We support compliance by:

Our infrastructure, workflows, and internal policies are all structured around HIPAA best practices — so you can trust that we treat patient data with the highest level of care.


☁️ Hosted in a HIPAA-Eligible Cloud Environment (AWS)

Your data is hosted within Amazon Web Services (AWS) — one of the most secure and trusted cloud providers in healthcare. We use HIPAA-eligible AWS services to ensure every layer of your PHI is encrypted, protected, and redundant.

AWS provides:

With AWS as our foundation, your data benefits from the same security infrastructure used by leading hospitals and health systems.


🎙️ Secure, Real-Time Speech-to-Text Processing

PMHScribe uses an enterprise-grade, HIPAA-compliant speech-to-text engine to generate clinical transcriptions. While we don’t name the provider publicly for proprietary reasons, rest assured:

This allows us to offer fast, accurate transcription without sacrificing compliance or privacy.


🔐 Key Security Features for Mental Health Providers

We’ve implemented modern security protections that meet — and often exceed — industry standards for digital health software. Highlights include:

All PMHScribe team members complete HIPAA training and access PHI only when necessary for technical support — with full logging and permissions.


📁 Data Retention and Ownership

When you use PMHScribe to document care, your notes and transcripts are securely stored as long as you maintain an active subscription or a storage-only plan. As a customer:

While PMHScribe is not a certified EHR platform, it offers the structure and security necessary for EMR-style recordkeeping. Our system is fully capable of supporting mental health providers who wish to maintain documentation digitally — with the flexibility and simplicity they need.

However, it is the responsibility of each healthcare provider to comply with applicable state record retention laws and professional licensing requirements regarding how long records must be maintained.


🚨 Breach Response Plan

PMHScribe maintains a HIPAA-compliant incident response plan to handle any data security event swiftly and responsibly. In the event of a breach involving PHI:

We regularly review and update our policies to keep pace with evolving threats and regulations.


✅ Final Thoughts

PMHScribe was built from the ground up for mental health professionals who care deeply about protecting their patients’ privacy. From secure transcription to encrypted storage, role-based access, and compliant hosting — we give you the confidence to focus on clinical care, not technical risk.

Thank you for trusting PMHScribe.